Frequently Asked Questions

You can contact us at contact@blanchelerouge.com. We will definitely contact you back within 24hours. 

Apparel items can only be returned within 15 days of purchase to receive refund. Apparel items has to be returned not damage , unworn, unwashed, and also must have all tags attached to item. Please include the invoice and send an email stating your return of the items. Once we received your package, we will notify you through email and send your refund through USPS. We advise that all returns be sent with a traceable carrier such as USPS, UPS or FedEx. If you have any questions or issues about our return policy, please feel free to contact us.   

*Final Sale Items: Items cannot be returned for refund, exchange or Customer Credit. No return, refund or credit on damaged, worn, damp items.

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Throw Pillows, Candles, and Trays are non refundable due to sanitation reasons. If you have further questions, please contact us.

As long as you return within 15 days, and items are not damage , unworn, unwashed. And must have all tags attached to item. Will give you a store credit and you can purchase a new item. 

No refund, exchange, or store credit

Blanche Le Rouge was created in March 2015 by addictive retail shoppers. This boutique offers women and children apparel and home accessories. We also have DIY ideas for people that will like affordable items with good quality touch. 

If you see any Items we have that are sold out, please email us requesting more inventory for these items. We will honor your request and let you know how long it will take to get these items back in inventory. If you have any ideas that will make our items more desirable, we will definitely appreciate.

If you forget your password or username, please contact us at contact@blanchelerouge.com and we will give you your username and reset your password as soon as we receive your request. 

MasterCard, VISA, American Express, Discover and Paypal Account

PO BOX 1559 GUILDERLAND, NY 12084